Our commitment to quality

Here at Al-Futtaim Honda we are committed to quality in every area of our business. This enables us to improve the way we serve our customers and the processes we use to help the business grow in a sustainable way. Quality customer service, high standards of health and safety and a reduced environmental impact are what we strive for every day.

We aim to achieve these goals through the following actions.

  • Gain an understanding of our customers’ needs and continuously try to exceed their expectations to build strong ongoing relationships.
  • Present clear information on our quality, environmental, social responsibility and health and safety standards. Our advisers are given training to increase their skills and provide an understanding of their responsibilities towards adopting and implementing good working practices.
  • Prioritise the health and safety or our staff and customers every day.
  • Conduct our business in a way that avoids or reduces the impact on the environment.
  • Promote continuous improvement through best practice and encourage innovation at every level of the business.
  • Invest in the communities we serve and develop talent at each of our locations to build a sustainable future for everyone.

We frequently review these aims and actions to make sure they remain relevant and applicable to the activities of the business as it develops and grows. Please speak to your nearest Al-Futtaim Honda site to find out more about our commitment and how we uphold it.

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